Luxottica Sears Optical - Optical Associate in Rancho Cucamonga, California
The Optical Associate attracts and retains customers by delivering exceptional customer service, fostering customer retention and promoting outstanding associate/doctor satisfaction.
MAJOR DUTIES AND RESPONSIBILITIES
Drives profitable store sales by fostering a retail selling culture through the duration of the sales process.
Increases customer count through proactively performing customer driving behaviors inclusive of conducing in store Public Announcements (PA), making patient and customer recalls and other in-Host customer awareness activities.
Develops professional business relationships with other Associates and Doctors.
Assists with ensuring the store is effectively merchandised and presented according to Brand and Company standards.
Provides high quality service through accurate measurements, correct pricing and by setting realistic expectations on timelines.
Assists with timely implementation of approved Marketing programs by execution of marketing and pricing promotions and initiatives, Company standards for signage and creation of Host awareness.
Accurately operates the POS system and accounts for all transactions.
Opens and/or closes the store according to store guidelines.
Ensures positive and productive host relationships through Host participation, support and satisfaction. As permitted by State law:
Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, utilizing optical prescription.
Dispenses quality product.
High School Diploma or equivalent
Basic computer skills
Independent and self-motivated
- Previous retail or customer service experience