Luxottica Director Employee Engagement in Mason, Ohio
Requisition ID: 62338
Store # : 130104 LC Customer Care
At LensCrafters, we love eyes and we care about the people behind them.
LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.
With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.
The Director Employee Engagement will lead the development and implementation of all internal engagement marketing and communication strategies, recognition programs and events in collaboration with functional leaders. Focus is on improving culture and employee engagement. This position will also be responsible for identifying and implementing metrics to measure performance in these areas and to develop action plans and objectives to continuously improve.
MAJOR DUTIES AND RESPONSIBILITIES
Develop long-term strategies and sponsor key initiatives to promote and achieve a culture of service excellence and employee engagement within our retail stores, field leadership and corporate office.
Lead strategy for employee feedback through focus groups, surveys, town halls, one-on-one interviews, and other methodology; evaluate and apply the data to support decisions and execute action plans
Develop and execute annual budgets and proposals, timelines and creative design to increase employee engagement and to sustain the employee culture
Develop and execute the production of internal communications, events and program materials, for the purpose of communicating engagement information to employees
Collaborate with Operations to ensure engagement initiatives support the customer journey messaging
Develop employee recognition strategies to include reviewing, evaluating and making recommendations for recognition programs
Strategically collaborate with and build relationships across functional divisions
Assess and analyze targeted stakeholders to enable strategic design and implementation of initiatives.
Research, evaluate and select vendors according to requirements aligned with the request for proposal
Bachelor’s degree or equivalent experience
10+ years’ experience in Employee Engagement, including 3+ years in management capacity
5+ years’ experience in communications role
Knowledge of recognition platforms
Knowledge of engagement survey process
Event planning experience
Prior experience developing and deploying an employee engagement strategy across a large organization
Ability to work autonomously and act independently
Excellent planning and organizational skills
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.