Luxottica ILORI - Licensed Store Manager 4- South Coast Plaza in Costa Mesa, California
Requisition ID: 66666
Store # : 005028 ILORI Optical
ILORI and Optical Shop of Aspen have quickly emerged as the leaders in distinctive eyewear. Our stylish boutiques showcase designs from the world’s fashion luminaries including exclusive and limited edition frames of the highest quality craftsmanship.
A part of an eyewear industry leader, Luxottica, ILORI and Optical Shop of Aspen are luxury eyewear curators who seek the most sought-after collections in the world.
We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.
The Licensed Store Manager 4 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations. The Store Manager helps ensure that all optical quality controls are in compliance within their store.
MAJOR DUTIES AND RESPONSIBILITIES
Ensures delivery of the Luxury Retail Signature Experience.
Ensures the Luxury Retail point-of-view is well represented when communicating with the media.
Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met.
Recruits and hires superior talent with experience in a luxury service environment.
Maintains extremely high standards of sales and service.
Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience.
Connects and develops strong relationships with customers in order to build and maintain a strong client following.
Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs.
Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy.
Stays current on product knowledge and fashion trends in order to drive sales.
Maintains presentation standards both on the sales floor and back office.
Maintains inventory controls.
Understands and supports all Luxury Retail policies and procedures.
Trains and mentors Associates.
Supports set-up and execution of all events.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.
High School Diploma
State licensure (where applicable)
2+ years sales experience in the luxury service industry
Management in a Retail environment
Knowledge of current optical theory and practices.
Natural ability in building a client following
Strong written and verbal communication skills
Strong Interpersonal skills – Servant Leadership
Resourceful and results driven
Flexibility to work non-traditional hours including evenings and weekends
- ABO Certification in non-licensed states
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Optician; Retail Management